"Quiet quitting" versus work/life balance

 

     As best as I've been able to interpret, the newly popular term "quiet quitting" is a phrase used to indicate that a person has reached the border of how much time and energy they are willing to put into their paid work and where they feel they need to put the time and energy into keeping their families, and themselves, healthy and productive.

     Of course, that is NOT what the term "quiet quitting" calls to mind. I don't know WHO in the world comes up with these meme labels but whoever picked the term appears to be quite happy with the pre-pandemic US (and some other global cultures) status quo of putting in as much time and energy as work appears to "require". Such places the control over work/life boundaries firmly in the hands of management. From some points of view, that seems reasonable for a business.

     However, there have been MANY studies that indicate that this approach is counter-productive. Work efficiency declines, and the number of need-to-recover-from mistakes increases, as a person pushes themselves beyond what they can support. The current exploration of the 4-day work week is one approach to keeping employees productive. There are other methods.

     Within Europe, there are many limits placed on work environment/home boundaries. A strict number of hours that can be worked (few, if any, after hours calls and work assignments). A reasonable amount of vacation allocated per employee which they are required to take. Maternity/paternity leaves. Und so weiter (and so forth). These are methods of legislating work/life boundaries.

     The scary part, for some, of "quiet quitting" (and the reason it is not called "life balance maintenance") is that it moves the control over maintenance of work/life allocation to the hands of the employees. It is true that many employees are not used to this control. In many cases, it might have a similar effect as "unlimited PTO" does -- when people take almost NO paid time off -- not even as many days as they would have been allotted within a fixed vacation benefit. In others, they may not find themselves with adequate self-motivation to do the amount of work expected on their work assignments.

     I will stop using the term "q q" -- and move over to "life balance maintenance" (which I consider to be a better description). Achieving this IS a challenge for the employee and the company. It requires good communication conduits and awareness of each person's situation. There will be times when the business seriously needs an extra push of effort from its peoples -- but it should not become an expected way of life. If the communication lines are open and there is respect in all directions, then almost every employee (if at all possible within their circumstances) will put in extra effort. For most employees, it is harder for them to recognize that they are reaching diminishing returns than to accept another short night's sleep and missed ballgame.

The way you frame goals will mold how you achieve them

 

     "I want our team to work our hardest and do our best." "I want our team to win the contract." Are these two statements the same thing? I don't think so. There are so many ways a team can win a contract but stating "I want us to win" puts the situation into a win/lose category.

     There are two (probably more) ways for the "win the contract" scenario to come about. The first is that your team wins. The other is that the other team loses.

     There can be a concentration on hoping the other team does things such that they lose and ways to make the other team lose. The focus is a negative one and energy is spent concerning the other team.

     Their lead worker gets hurt, an important paper gets mislaid, your team steals important confidential information from them that gives you an edge, your team gives false information about the other team that influences the purchaser's opinion and decisions, you promise things you cannot fulfill knowing that the other team wouldn't make such promises, and so forth.

     These may be "skills" and "techniques" that you can use many times in the future, but they do not make your team better. They do not make your product better. It may improve your "bottom line" in the short-term but they do not make your team continue to improve for the long haul.

     How about the other way -- "I want our team to work our hardest and do our best." First, it may still end up being a win/lose but it does not preclude the possibility of win/win. Next, how do you achieve these goals? The goals of "working our hardest and doing our best"? You are now concentrating on your own team efforts. That doesn't mean you close your eyes and ears to what the competition is doing -- that is a legitimate part of work. But you are concentrating on your own team. Keeping realistic work/life balance in mind and the reality that overextending is counter-productive, you try to make each 8 hours of work include 8 hours of useful work. And, within that work time, you want to help your team function at their best. People work according to their strengths, overhead is minimized, obstacles are removed, and coordination and communication is made as directly useful as possible.

    You can, of course, substitute in the words appropriate for other competitive situations in life -- personal, business, political, and so on.

     At the end of the period, you will have gotten the contract or not. But if you have worked hard and done your best then you won't have any regrets. You can shake the hands of your competitors, smile, and say "Congratulations. Wait until next time." And sleep well.