Transitions occur as part of many aspects of life and business. On a personal level, transitions occur as we grow older and as we accumulate experience and start applying that experience in different ways. For a business, key personnel will come and go, products will be retired and new ones come into being, and events will bring about unforeseen changes -- perhaps very rapid changes.
We all grow older. We make transitions from newborn to toddler to young child to older child, adolescent, early adulthood, etc. It is certainly possible to separate the phases differently. In some ways, the transitions are continuous. We each age a day per day. But, usually, there is a defining event to indicate a transition. In some cultures, there are specific rituals and customs to mark the occasion of moving from adolescent to young adult, but many have no such thing. The transition may be obvious -- first time walking unaided, for example.
Although our specific futures are not available for us to know, we can sometimes prepare somewhat. A baby practices the movements, and exercises the muscles, needed to walk. But I am not convinced that we can really prepare for adolescence (when those hormones kick in and changes our moods, interests, and reactions). In the business world, we can prepare for known changes and, perhaps, improve skills and methods that will allow easier adaptation to unforeseen future changes.
Similar to transition lenses versus bifocals, transitions may be gradual or abrupt. A gradual transition may seem like an easier one but it may lead to a situation when you pass from safety to danger without noticing the change -- it is easier to notice danger when the change is abrupt. Note the old tale of the frog who was put into a pot of cold water which was gradually heated up to a boil. Much situational training concerns being able to make plans quickly, and act upon them, when faced with a difficult (possibly dangerous) situation. This can apply to being charged by a tiger or a necessary supplier going out of business.
The one thing you cannot do safely during a transition is to ignore it. A change in circumstances (which affect you) means there will be a need for changes in reactions, processes, and attitudes. (Of course, if the change affects only someone else you can still be there to listen or offer assistance.) Although it is not true that an ostrich will hide their head in the sand upon encountering approaching danger, the metaphor is valid. Perhaps the monkey triad of "see no evil", "hear no evil", "speak no evil" is better. It probably depends on the circumstances and the direction from which the transition occurs.
Internal transitions are, by definition, not visible to others. This makes them hard for others to help. There is an additional difficulty that the person involved with the internal transition may, themself, not be able to properly describe the changes. These are likely to be among the more difficult of transitions.
How can a person prepare for transitions (whether in personal lives or business)? The foundation element is that of recognizing that circumstances, needs, and goals change -- and can change in a moment. This is much easier for Myers-Briggs types "P" (process oriented) who are inherently not as fixed on a goal. The "J" (judicious) types must learn to be flexible and ready for change. Although Myers-Briggs is directly applicable to humans, some of the same behaviors are true about corporate cultures.
Other preparations are to know how to determine the components of a change. Much easier said than done, especially with internal transitions. Even external transitions may have important parts of which no one is aware. You cannot know all of the components of a change before the change (though you may know many of them) -- you are wanting to learn how to identify those components.
Once the components are recognized, it will be time to decide what responses need to be. It is very difficult to do this in advance as there are so many unknowns leading up to most transitions.
We do know, however, that there will be transitions.
1 comment:
Hi Charles, I got on your site to congratulate you on the twenty-third birthday of Benjamin and Zachariah, and decided to be a good friend, for once, and read your blog. It is so well-written and applicable to people and corporations going through transitions. Personally, the transitions we all have to go through with children are the most memorable (for lack of a better word).
Anyway, since we can't be ostriches putting our heads in the sand, we have to embrace the facts; your boys are getting older and wiser.
I hope your move back to the west coast goes smoothly! (Talk about a transition!)
Love, Joanie
Post a Comment